Your health and safety is our main priority at Radiance, therefore it is imperative to carry out patch tests prior to the following treatments:

Microblading | LVL Lash Lifts | Lash and Brow Tinting | HD Brows | Skin Peels

This ensures you are not likely to have a reaction and complies with our insurance policy. Under no circumstances can we provide the above treatments without a patch test.


Our aim is to always ensure optimum comfort and relaxation for all of our guests. As much as we love our little ones unfortunately, the salon is not the place for them, with hazardous equipment and tools it is not a safe environment and therefore we can not accommodate children under 10 in salon.


Your time is precious, when you book an appointment at Radiance that time is held especially for you. If you cannot make your appointment we respectfully request 24 hours notice allowing us to offer your booking to another guest. If we receive less than 24 hours notice a charge will be made for the treatment time reserved.


Please note if you are late to your appointment we may not be able to perform the treatment or your treatment may be shortened or amended. The charge for the original booking still applies.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site related activities.

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you, including

Online bookings

We use PHOREST to take your online bookings for treatments. Below you can read what personal information is required by PHOREST.
Your Vouchers